Hiring

How to Choose a Roofing Contractor You Can Trust

How to Choose a Roofing Contractor You Can Trust

Why Choosing the Right Roofer Matters

A roof isn’t just shingles and nails — it’s your home’s first defense against storms, leaks, and costly damage. Choosing the wrong contractor can mean shortcuts, poor workmanship, or even disappearing acts when issues arise. The right roofer, on the other hand, gives you peace of mind and long-term protection. Here’s how to separate trustworthy professionals from risky operators.


Step 1: Verify Licensing and Insurance

In Tennessee, roofing contractors must hold proper licensing to perform work legally. Always confirm:

  • General liability insurance (protects your home from accidents).
  • Workers’ compensation coverage (so you’re not liable if someone gets hurt).
  • State or local contractor license (ensures compliance with laws).

If a contractor hesitates to provide proof, that’s a red flag.


Step 2: Ask About Workmanship Warranty

Materials may carry a manufacturer’s warranty, but workmanship coverage is what protects you from installation errors. Look for contractors who back their labor with at least a 2–5 year workmanship warranty. At Hoots Roofing, we offer a 3-year workmanship warranty because we stand behind every job.


Step 3: Check References and Reviews

Any contractor can talk a big game. The proof is in their past work:

  • Ask for local references you can actually call.
  • Look for photos of completed projects.
  • Read online reviews — but focus on patterns, not just one or two negative comments.

Consistency in quality and professionalism is what matters.


Step 4: Beware of Low-Ball Bids

It’s tempting to jump at the lowest price, but roofing is one area where you truly get what you pay for. Ultra-low bids often mean:

  • Cheap, substandard materials
  • Uninsured crews
  • Rushed jobs without proper flashing or ventilation

A fair price reflects quality labor, reliable materials, and accountability.


Step 5: Look for Local Commitment

Storm chasers and out-of-town crews may flood an area after severe weather, offering quick fixes and “too-good-to-be-true” deals. But once they leave, you’re on your own. A local roofer is accountable, accessible, and invested in your community.


Step 6: Communication Is Key

A trustworthy roofer:

  • Provides a written, detailed scope of work
  • Explains material and installation options in plain English
  • Keeps you updated on schedule and progress
  • Answers questions without dodging

If communication is sloppy before the contract is signed, expect the same after.


Red Flags to Watch Out For

  • No written contract or vague “handshake” agreements
  • Demands full payment upfront
  • Pressures you to sign immediately
  • Refuses to provide proof of insurance or licensing
  • Offers to “cover your deductible” (this is insurance fraud)

Pro Tip

Don’t just compare numbers — compare scope. One contractor’s “roof replacement” may include new flashing and ventilation, while another’s may not. Always ask for line-item detail.


Why Hoots Roofing Fits the Bill

We’re not just licensed and insured — we’re local, responsive, and committed to quality. With 25+ years of combined experience, a workmanship warranty, and transparent communication, we provide more than a roof: we provide peace of mind.


The Bottom Line

Your roof is too important to gamble on the wrong contractor. By asking the right questions, verifying credentials, and watching for red flags, you can hire with confidence. Don’t let a low-ball bid cost you thousands later. Choose a roofer who values your home as much as you do.


Ready to Hire with Confidence?

👉 Schedule a Free Consultation Today
📞 Call (931) 221-2115 and let Hoots Roofing show you what trust, quality, and peace of mind look like.

Need a pro to take a look?

We’ll inspect, photograph, and explain your options in plain English—no pressure.