Welcome to Hoots Roofing Network. By accessing or using our website, submitting a service request, using our estimator, scheduling an appointment, or contacting us through the site, you agree to these Terms & Conditions. If you do not agree, you should not use the website or submit a request.
1. Platform and Network Role
Hoots Roofing Network is a roofing and exterior services request platform. We help homeowners submit requests for roofing, windows, gutters, siding, storm damage, and related exterior services. Depending on your location, project type, urgency, and availability, we may review your request, contact you directly, or help connect your request with a relevant service provider, contractor, vendor, or business contact.
2. No Guaranteed Contractor Relationship
Submitting a request through the website does not guarantee that a contractor will accept the project, that service will be available in your area, or that any particular provider will be assigned. Any work, pricing, inspection, estimate, warranty, schedule, contract, or service agreement may be handled separately by the applicable provider or contractor.
3. Estimates and Online Tools
Any online estimator, calculator, roof measurement, pricing range, or preliminary estimate shown through the website is for informational purposes only. Final pricing, scope, materials, timelines, and project terms may change after review, inspection, provider evaluation, or a written agreement.
4. User Information and Accuracy
You agree to provide accurate and current information when submitting a request. You are responsible for ensuring that you have the right to submit property details, photos, address information, contact information, and any other materials provided through the website.
5. Communications Consent
By submitting your contact information, you agree that Hoots Roofing Network, and where applicable relevant providers or business contacts, may contact you by phone, email, text message, or other reasonable means regarding your request. Message and data rates may apply for text messages. Consent to receive marketing communications is not a condition of purchase.
6. Third-Party Providers
Some requests may involve third-party providers, contractors, vendors, or businesses. Hoots Roofing Network is not responsible for the acts, omissions, pricing, licensing, insurance, workmanship, warranties, contracts, representations, or performance of independent third parties. You should review any provider, contractor, estimate, agreement, insurance information, warranty, and project terms before authorizing work.
7. Payments and Agreements
Payments, deposits, financing, invoices, contracts, warranties, and project agreements are governed by the terms presented by the applicable provider or contractor. Hoots Roofing Network does not guarantee any specific payment terms, pricing, warranty, timeline, or project outcome unless separately stated in a written agreement signed by an authorized party.
8. Website Use
You agree not to misuse the website, submit false or misleading information, interfere with site operations, attempt unauthorized access, upload malicious content, or use the platform for unlawful purposes.
9. Intellectual Property
Website content, branding, layout, graphics, copy, forms, and other materials are owned by or licensed to Hoots Roofing Network and may not be copied, reproduced, distributed, or used without permission except as allowed by law.
10. No Professional Advice
Website content is provided for general informational purposes only. It should not be treated as engineering, insurance, legal, financial, or professional construction advice. You should consult qualified professionals before making decisions about property damage, repairs, insurance claims, structural concerns, or major exterior work.
11. Limitation of Liability
To the maximum extent permitted by law, Hoots Roofing Network is not liable for indirect, incidental, special, consequential, punitive, or similar damages arising from your use of the website, submission of a request, reliance on online tools, or interactions with third-party providers. Your use of the website is at your own risk.
12. No Warranty
The website and online tools are provided on an "as is" and "as available" basis. We do not guarantee that the website will be uninterrupted, error-free, secure, or available at all times.
13. Privacy
Our collection and use of information is described in our Privacy Policy. By using the website or submitting a request, you agree to the practices described there.
14. Changes to These Terms
We may update or modify these Terms at any time. Continued use of the website after updates means you accept the revised Terms.
15. Contact
If you have questions about these Terms, please contact us at support@hootsroofing.com.